The suitablematch.com support staff handles all issues related to support. Please look for your question in the FAQ's before contacting the staff for email support.

Click on the link to see the answer. If you are unable to find solution to your query then feel free to write to support staff (support@suitablematch.com) at suitablematch.com. Check all FAQ Categories.

• How Can I Renew My Account?
• How Do I Upgrade from Regular to Club Membership?
• How Can I Find Status/Details Of My Membership ?

• What Do I do If I Have Forgotten My Userid?
• What Do I Do If I Have Forgotten My Password?

Account Renewal is required when membership is expiring or if a member wishes to upgrade from "Regular" to "Club/Platinum/Star/Gold" membership. To Renew please follow the steps below:

1. Login into http://www.suitablematch.com/ using your Display Id and Password.
2. If your membership is already expired then you will be automatically taken into Account Renewal Screen. Otherwise Click on "Account Information" Icon
3. Click on the "Renew Account" Button on the bottom center of the Account Information Screen.
4. You will presented a Payment Option Screen, where you can select the payment type options. If you select Credit Card you will be taken to a secured screen where you can enter credit card information and pay on-line.

To upgrade your membership type from Regular to Club Membership, you will need to Renew Your Account as stated in "How Can I Renew My Account?". Please note that once you upgrade your membership type from "Regular" to "Club" then it can not be downgraded to "Regular" until the Club Membership Expires.  You will need to pay the difference between a Club Membership Price and the amount  you have already paid for Regular Membership.

If you would like to Upgrade your membership immediately from "Regular" to "Club" then please use the Online method of payment (i.e. Credit Card). Its highly secure, confidential and fastest way to renew your account.

1. Please login using your Display Id and Password
2. Click on Account Information; This would display your account information: Expiration Date, Last Login, Number of Messages Sent, Number of Messages Received, Number of New Messages, Number of Messages Read.

Please Note: Account Information Screen is also used to Renew Account by clicking the "Renew Account" Button.

1. Search (from the main page) in asianmatches database using your age, gender, star sign, location, height. Find the id that matches your profile and try logging in using the id and your password.
2. If you can not find any id by above then EMAIL Webmaster  your First Name, Last Name, Date Of Birth AND either Mother's Maiden Name or Password. Please allow 1 day response time for the webmaster to email your userid.